About a week ago, I ordered my free Lebara mobile sim card as part of my prepaid mobile review exercise. It took a few day but it finally arrived by mail in a simple envelope with instructions in the covering letter and within the sim kit.
The kit tells you to activate your sim card by calling their 126 122. When you call this number it tells you to go online to activate. The letter tells you to go online. This is obviously soemthing they need to get right next time they do a reprint of the kit.
Activating online is relatively easy but you do need to do a 60 point check like you do with a bank account (which is actually 100 points). A drivers licence is 60 points and all you need. If you don’t have one of these a passport plus other forms of ID also work. Not sure how they validate all of these but I sure they have processes for this.
Once you have completed this step you then receive an sms and an email telling you that you can now login to your account (online) and purchase credit. Email provides you with login details.
This was simple enough and I purchased $10 credit which was the minimum. The recharge process was easy online and I received 10% bonus. The letter that came with the sim kit actually said that I would receive $2.50 bonus with my first recharge and $2.50 with my second recharge. This hasn’t quite worked yet.
Outside of these small complication the process was pretty easy, although I must say that having the sim activated when it arrives is far easier but maybe it isn’t as secure. Certainly Lebara seemed to have greater security than Amaysim did.
Over the next week, I will be making Lebara calls and will then compare pricing for you. Stay tuned for more.
You can read the rest of the Lebara experience here.